Our team is available between 9am – 5pm Monday to Friday and can support troubleshooting your issues, providing technical solutions and advice to get your IoT system back up and running. We support issues from simple commissioning support such as licencing ensuring you have the right credentials all the way up to high priority issues where technical solutions are required such as setting up MQTT servers. Our technical team is available over email, the phone and have the ability to wirelessly access your machine to put your mind at ease. There is also a direct line to our support team, without the need to wait on hold – pick up the phone, dial your direct support number and you’ll be in touch.