Terms and conditions

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Booking and reservation policy

Training places are only reserved on the receipt of a valid purchase order.

Refunds for changes or cancellations

If you are unable to make it to the training and would like to make a cancellation of the booking, or change to a later course date, the following refund structure applies:

Refunds are based on the following scale

Period of notice given before course start date Cancellation and change (expressed as a % of total training price)
Over 6 weeks 10%
29 – 42 days 50%
15 – 28 days 75%
0 – 14 days 100%
Any refund applicable is by method of payment

Refunds are paid minus the cancellation charges as specified in the table above.